Many Lebanese are searching for ways to subscribe to internet services from Ogero, Lebanon's primary provider of telecom and internet services via fixed-line infrastructure.
The type of service available depends on the infrastructure in the subscriber's area, as well as the line type and technology that can be operated at the location.
According to Ogero's official website, new internet service applications are processed through Ogero service points.
Subscribers can also manage certain services or change their internet speed through the 'My Ogero' account. For inquiries and some service requests, customers can reach the service center at 1515.
How to Subscribe to Ogero Internet?
To subscribe to Ogero's home internet, follow these steps:
Visit an Ogero Service Point
Ogero indicates that new internet subscription requests can be submitted at their service points, where subscribers complete registration and identity verification according to the service requirements.
Check Service Availability
Once the request is filed, service operation depends on the technical feasibility at the subscriber's location. Speed varies with the network type, distance from the central office, and infrastructure quality, particularly for copper-based internet services.
Choose an Internet Package
After identifying available technology, choose from Ogero's offered packages based on speed, capacity, and connection type available in the area.
Can You Subscribe Online?
Ogero clarifies that new internet requests are processed at service points. Current subscribers can manage services through the 'My Ogero' portal.
To manage service via 'My Ogero', subscribers need to create an account and link their fixed-line number by entering details from their bill or obtaining the required information from customer service.
How to Apply for Internet?
According to Ogero's FAQ, users can apply for internet by:
- Visiting an Ogero sales center.
- Calling 1515 for inquiries and services.
- Using Ogero's provided communication channels.
- Managing some current internet services via 'My Ogero'.
The application method differs if the subscriber wants a new service or to change an existing package.
What Internet Packages Are Offered?
Ogero offers packages varying by technology, capacity, and speed, including limited-capacity home internet packages and varied additional services depending on technology availability.
The current listing on Ogero's website includes package speeds ranging from 4 Mbps to 300 Mbps, with corresponding capacity and price variations.
Does Ogero Offer Fiber-Optic Internet?
Yes, Ogero provides fiber-optic internet services in areas with necessary infrastructure, with minimum speeds of 50 Mbps as indicated in their FAQ. Service availability depends on the area and technical feasibility, and fiber installation incurs activation fees and package costs as per current price lists.
What Are the Installation Fees?
Installation fees vary by technology:
- xDSL: 150,000 LBP plus end-unit price.
- HDSL: 500,000 LBP plus end-unit price.
- LTE: 500,000 LBP plus end-unit price.
- Fiber: 750,000 LBP plus end-unit price and internal extension costs.
All prices are subject to a VAT of 11%, and end-unit availability depends on stock.
How Long for Installation?
Ogero's FAQ states DSL installation typically takes 10 to 15 working days, varying with line conditions and technical procedures. Post-service issue resolution is targeted within 3 working days.
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