Health

Clarifying Statement from the Ministry of Health

Clarifying Statement from the Ministry of Health

The media office of the Ministry of Public Health announced the launch of an awareness campaign to establish public knowledge about the MediTrack tracking system that the ministry has started to gradually implement on medications, and how citizens can obtain their Unique Health ID and register their medical files on the Aman program. It was noted that this tracking system currently includes around 140 supported medications for cancer and critical diseases, with ongoing efforts to include more medications in subsequent phases.

The statement added: "Obtaining a Unique Health ID is a prerequisite for accessing medications currently covered by the MediTrack system. Additionally, registration on the Aman program is the only way to obtain prior approval from the Ministry of Public Health for receiving medicine supported by the Ministry according to approved protocols."

The office explained how to obtain the Unique Health ID: "The patient must personally go to the Ministry of Public Health or one of its fifteen affiliated centers (list attached), or hospitals that adopt the tracking system, with their mobile phone and identification document (identity card, Lebanese passport, or original civil registry for foreigners; they must bring the original residency card, asylum card, or foreign passport). The patient provides their identification document and has their photo taken at reception, and their data is entered into the system. They will then receive a code on their mobile phone to confirm registration, which the staff will enter into the program. Finally, the patient will receive their Unique Health ID via a text message on their mobile phone."

Regarding registration on the Aman program and receiving medication, it was explained: "The treating physician enters the patient's medical file, test results, and required medications into the Aman system. The file is then forwarded to the specialized medical committee at the Ministry of Public Health for review according to the treatment protocols approved by the Ministry. After the file is processed, the patient will receive a text message on the registered number to inform them of the outcome (approval of the file, postponement, or rejection). If the file is approved, the patient receives their medication as follows: If the treatment is administered intravenously, the patient contacts the hospital that follows the MediTrack system to schedule a treatment session and obtain the medication."

It continued: "If the treatment is in pill form, patients of the Ministry of Public Health receive their medication from Karantina, while patients of the State Employees Cooperative receive their medication from the designated center for cooperative patients in Karantina. Patients from social security, security forces, military, internal security, general security, and state security will receive their medication from the pharmacy of their choice from the list of pharmacies that use the tracking system, which the patient receives upon registering for their Unique Health ID."

The office pointed out that "if the file is postponed, the patient should consult their specialized doctor to complete the file, and if the file is rejected, the patient should follow up with their specialized doctor to submit a new request that includes a suitable treatment plan that complies with Ministry protocols."

The office also reminded the public of the hotline 1214 to report any violations or to inquire about obtaining information.

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