Recently, Messenger app users reported pop-up notifications indicating they have unread messages on the app, but upon checking, they found no messages, and the notification remains stuck, causing annoyance for many users of Facebook's platform. Here, we explain the easiest way to get rid of this annoying notification; read on to learn more.
#### Reason for the Stuck Notification
When your phone is connected to the internet, Facebook sends a message confirming that your accounts are connected and that you can message your friends. According to the Express website, evidence suggests that the most common type of unread messages are these kinds of messages. Therefore, after reviewing your messages, make sure to open them so they can be marked as read.
Often, Facebook system notifications are the cause of the malfunction that leads to the appearance of unread message notifications on the Messenger app on the phone, and this annoying problem is often due to using reactions on Facebook. For example, when a user responds to a message with an emoji (such as a smiling face), Messenger records it as a reply, which makes it an unread message. Thus, even a simple reaction emoji can create an unread message, leading to the unread message notification being activated in the Facebook app on the phone. However, when you open the conversation on your mobile device, your viewing of this emoji is not registered as reading the message.
#### How to Remove the Stuck Messenger Notification
1. Open your Facebook account on a computer or laptop, not on your phone.
2. Click on the Messenger icon at the top left of the screen.
3. The unread message will appear on the left side, marked with bold text.
4. Click on the message and open it; Messenger will mark it as read.
5. Log into the Facebook app on your phone, and you will no longer see the unread message notification.
