In Lebanon, telecommunications and internet services are essential for both residents and visitors, providing crucial daily connectivity through calls, internet service, and digital applications. The primary telecommunications providers in Lebanon, Alfa and touch, offer customer service numbers for addressing line and internet inquiries, promotions, and technical issues.
Contact Numbers for Telecom Companies in Lebanon
Contacting Alfa in Lebanon
Subscribers of Alfa can reach customer service at the number:
111
This is the toll-free customer service number for Alfa users within Lebanon. Alternatively, they can be contacted from any network through:
+961 3 911 111
Alfa provides support for:
- Internet packages.
- Balance top-up.
- Line issues.
- Additional services.
- Bills and subscriptions.
Contacting touch in Lebanon
To inquire about services or support from touch, call:
+961 3 800 111
Additionally, touch offers electronic communication, live chat, and service centers across Lebanon for in-person visits.
Internet Service Providers in Lebanon
Besides mobile providers, Lebanon hosts internet service companies like:
Ogero for fixed-line internet services.
Private internet providers such as IDM, Cyberia, and Sodetel, among others, and their contact points vary by company and service type.
Ways to Reach Telecom Companies in Lebanon
Users can contact telecom companies via:
- Customer service numbers.
- Official branches.
- Company-specific apps.
- Websites and social media accounts.
Visiting branches is ideal for tourists needing new SIM cards or internet activation.
Telecom Services for Tourists in Lebanon
If visiting Lebanon and needing an internet SIM or assistance, contact:
- Alfa customer service at 111 from an Alfa line.
- touch at +961 3 800 111.
Sim cards are available at official sales points, including Rafic Hariri International Airport, where passport registration is required for line purchase.
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