Urgent Statement from "Touch"

The company "Touch" announced in an urgent statement that the SMS service system has stopped working, which has prevented its prepaid customers from subscribing to or renewing their internet service via SMS. Accordingly, "Touch" will extend the subscription renewal period for prepaid data service for an additional day to avoid any interruption. The company requests its customers to utilize alternative methods for renewing their data service subscription, such as using the touch mobile app, visiting the "Touch" website at www.touch.com.lb, going to the nearest customer service center within the distributed network across various Lebanese regions, or contacting authorized "Touch" agents, or using the self-service option available to customers by reaching out to the call center. "Touch" added that it will keep its customers informed of any developments in this regard.