Ogero, Lebanon's primary telecommunications operator, provides multiple official channels for customer communication. Whether it is to report internet and telephone line issues or to inquire about subscriptions, bills, and new services, Ogero's customer service center offers the fastest method to obtain technical support and answer subscriber inquiries.
This article presents Ogero Lebanon's customer service number, main communication channels, and operating hours.
Ogero Lebanon Customer Service Number
Contact Ogero's customer service via the short number:
1515
This number serves as the main channel for technical support and subscriber services, offering the capability to:
- Report internet or fixed-line outages.
- Inquire about subscriptions and packages.
- Request new services or modify subscriptions.
- Track maintenance requests.
- Inquire about bills and payment processes.
Main Contact Number for Ogero
Besides the short number, Ogero can be contacted through:
- Phone: +961 1 840000
- Fax: +961 1 826823
- Email: ThePeople@ogero.gov.lb
Customer Service Operating Hours
According to Ogero, the customer service team is available via number 1515 daily from 8:00 AM to 10:00 PM to assist subscribers and respond to inquiries.
Services Offered by Customer Service
The customer service center offers assistance in several areas:
Report Faults
You can report issues related to landline or DSL and fiber optics services and track the status of maintenance requests.
Subscribe to New Services
Requesting a new phone line installation, subscribing to internet services, or upgrading available packages is possible.
Bill Inquiries
The service center provides information on billing, payment methods, and subscription status.
Technical Support
The support team offers assistance in resolving internet connectivity issues, speed deficiencies, service outages, and technical queries.
Other Ways to Connect with Ogero
In addition to phone contact, Ogero provides other communication methods including:
- Official website.
- My Ogero app for account and services management.
- Official social media pages.
- Visiting one of the customer service centers across Lebanon.
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