Touch is a leading cellular telecommunications company in Lebanon, offering mobile phone, internet services, and various packages. For issues related to lines, bills, internet, or additional services, customers can reach the customer service team through several official channels.
Touch Lebanon Customer Service Numbers
Touch subscribers can contact customer service at:
- 111: Toll-free customer service number from a Touch line.
- 03 800111: Support service number from any other line.
Customer service can assist with various issues, including:
- Network and connection problems.
- Activating or canceling services.
- Inquiries about packages and pricing.
- Internet and data issues.
- Billing and payment inquiries.
Contacting Touch via its Website
Touch offers an electronic contact form on its official website, allowing users to send requests and inquiries to the support team. There is also a live chat service for immediate assistance.
My Touch Application
Touch subscribers can easily manage their lines via the My Touch app, where they can:
- Track internet usage.
- Pay bills.
- Recharge lines.
- Manage packages and services.
- Submit support requests.
Important Touch Service Codes
The company provides quick codes for several services, including:
- Check balance: *220#
- Check line activity: *210#
- Subscribe to internet packages by sending messages to 1188.
Touch Headquarters Address in Beirut
The main company headquarters in Beirut can provide direct support:
Beirut Central Building – Fouad Chehab Street – Bashoura Area, Beirut.
Tips Before Contacting Customer Service
For faster resolution:
- Prepare the line number experiencing issues.
- Note down the error details or message displayed on the phone.
- Know your subscribed package type.
- Keep the complaint request number if a report is filed.
Conclusion
Touch provides various ways to contact customer service, and the fastest is calling 111 from a Touch line or 03 800111 from any other line. The application and website can be used to complete most services without needing to visit branches.
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